How do I segment my clients in Fideltour?
Where do we start?
Definition of interests
The first step to be taken in order to define the interests we wish to add is, once logged in to the intranet, in the module CRM we will click Configuration - Interests.
Creation of interests
When interest is created, it will appear on the main page. If we click on it, we will be able to see this interest in detail and start adding the keywords,If it did not do so, it would not serve us.
Keywords will have to refer to the name of interest (ex. Interest: Gastronomy; Wordskeys: Restaurant, bar, cafeteria, snack, brunch, beer, menu, cooking, food etc.). One way to choose keywords is, copying the last keyword that appears in the URLs of our tourist establishment. If we have our website in different languages, we can also add these keywords. If we find that in the keyword of our URL there is a script (-), it will replace it with a space when adding it to the intranet.
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