What are dynamic labels?
Dynamic labels are data extracted from your contacts and movements. These tags allow you to customize your email marketing campaigns to create better communication with your guest.
The aim of the use of dynamic labels is to transmit information more specifically and adapted way,also providing useful information that can be used during various stages of the guest's customer journey.
Thanks to the dynamic tags you can customize the emails you send to your guests and treat them by name, include in your message data, etc.
Where do we find them?
Dynamic labels are used in the template editor of the Campaigns. They can be used in blocks of text and buttons and, some of them allow you to be used as a target URLs in the content you created.
For example, when editing a block of text, we will find within the set of options in the same section of "Merge tags":
Once we click on some of the most commonly used dynamic labels will appear.
The use of dynamic labels when creating a template allows you to customize a template content and being able to "recyclate" in different hotels without duplicating campaigns for each of them.
Here is an example template using dynamic labels:
Full listing of dinamic laquets
Type | Name | Description |
Account | [Hotel_chain_logo] | account logo |
[Hotel_chain_name] | account name |
[Hotel_chain_email] | account email |
[Hotel_chain_phone] | account phone |
[Hotel_chain_domain] | account website |
[Hotel_chain_gdpr] | GDPR text |
[Hotel_chain_facebook] | facebook profile |
[Hotel_chain_twitter] | twitter profile |
[Hotel_chain_instagram] | instagram profile |
[Hotel_chain_youtube] | youtube profile |
| | |
Hotel | [Location_logo] | Hotel logo |
[Location_name] | Name of the Hotel |
[Location_email] | email of the Hotel |
[Location_phone] | Hotel telephone |
[Location_domain] | Website of the Hotel |
[Location_gdpr] | GDPR text of the Hotel |
[Location_facebook] | facebook profile |
[Location_twitter] | twitter profile |
[Location_instagram] | instagram profile |
[Location_youtube] | youtube profile |
[Location_tripadvisor] | Tripadvisor profile |
[Location_holidaycheck] | Profile of HolidayCheck |
| | |
Contact | #Nombre# | name of contact |
#Apellidos# | surnames of contact |
#Fecha_cumpleanos# | birthday date |
#Mes_cumpleanos# | birthday month |
#Localizer# | non-motion locator (reservation) |
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#Fecha_entrada# | movement entry date (reservation) |
#Fecha_salida# | departure date of movement (reservation) |
[Level] | customer level according to your actions |
[Consumed_points] | Points consumed in the last transaction |
[Total_points] | Total points |
[Points_to_expire] | Expired points |
[Current_points] | Current points |
[Welcome_points] | Welcome points |
[Loyalty_card_number] | loyalty card number |
| | |
Other | [Verify_email_link] | Verification of email |
[Review_link] | Link for reviews |
[Poll_link] | survey link (for survey campaigns) |
[View_online_link] | view in the browser |
[Unsubscribe_link] | unsubscription of contact |
[Url_guest_portal_login] | View the loyalty guest portal website |