Fideltour Rewards
How is the Rewards module configured?
How is the Rewards module configured? Where do we start? Basic configuration of the Loyalty Club Once logged into the Fideltour account, we will go to the icon on the left side and click on "Rewards". Then we will select the "Settings" subsection. ...
How do I create and activate communications in the Rewards module?
Where do we start? Configuration of communications 1. Step Once we have accessed the platform, we will go to the Rewards module and click on "Communications". In this section, within the list we will activate the Rewards Club messages that we want ...
How to create my Rewards products?
Where do we start? Product creation Once logged into the Fideltour account, we will go to the Rewards module and click on "Products". When we have accessed the products section, we will click on the "+ Product" button. We will see that a window ...
Where can I see the history of all the points redeemed?
Where can I see the history of all the points redeemed? Where do we start? History of redempted points Once you are logged in to the Fideltour account, we go to the Rewards module and we will click on "Historical". In the history section, we will be ...
How to add the benefits of each Club level?
Where do we start? Advantages creation In the Rewards module we go to the "Advantages" tab then we will click on the "+ Advantage". We will see that a window opens where we are asked to fill in the fields of our advantage. These advantages refer to ...
What is the level bonus in the Rewards module?
Summary: Level bonus allows customers to receive extra points automatically whenever they take an action depending on the level at which they are located. This bonus is calculated as an additional percentage on the basis points. How does it work? ...