How to import reservations into Fideltour?

How to import reservations into Fideltour?


Where do we start?


Importation of reservations


Once we have accessed the Fideltour intranet, in the CRM module we will select the sub-paragraph of "Movements". Once the motion page is loaded, we will click on the icon of the file with the arrow indicating "Import". To click, we will open a window where we can climb our reservations, but first, we advise you to download the example offered by the platform under the name of here




By clicking downloading the example, we will automatically have downloading an Excel document in our browser. When we open the Excel document, we will encounter a header asking us for the information to add. This header will have to be respected, that is, we will not be able to delete the columns or change the order or name of the header as this may influence when raising reservations.


Locate, select and copy from your document the relevant information to add in the columns of the Fideltour file, paste the data into the Excel document and import it into the intranet.




The mandatory fields to be inserted in this import are: Email, Name, Last Name, State, Hotel Code, Locator, Booking date, check-in, check-out, type of movement.
It is important to enter the Hotel Code into the Excel file so that the contact is assigned the name of the establishment. This is possible will find by accessing the Company menu - Hotel Data, in the settings icon (Admin. Panel) located on the left side of the intranet. The code can be both numbers and letters or a mixture of both.




Once the document is kept, we will proceed to upload it to the Fideltour intranet. We will search on our computer for the file and once selected, we will click on the blue button import. We wait a few minutes and we will be able to see that the reservations will appear in "Movements.






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