How to export my database in Fideltour?

How to export my database in Fideltour?


Where do we start?

Selection of database


Once we have accessed the Fideltour intranet, we will select the module "CRM"which is shown on the left side of the platform.

Once inside, we click on the top of the "Contacts".


If we want to export certain contacts, we filter by whether hotel, label, interests, segment, etc.



















Once the filter is chosen, we select the square next to Name to select all.If there are multiple pages, click on the option: Select all pages. When selected, the total number of contacts is updated.



Click on Action and in the drop-down we select "Export data". The downloaded file will reach us to the email of the user we are using.



    • Related Articles

    • How to import my database into Fideltour?

      Where do we start? Selection of database Once we have accessed the Fideltour intranet, we will select the module "CRM"which is shown on the left side of the platform. Once inside, we click on the top of the "Contacts". Once we are on the contacts ...
    • How to import reservations into Fideltour?

      Where do we start? Importation of reservations Once we have accessed the Fideltour intranet, in the CRM module we will select the sub-paragraph of "Movements". Once the motion page is loaded, we will click on the icon of the file with the arrow ...
    • How to add tags to my contacts in Fideltour?

      Where do we start? Definition It is important to understand that they are labels in order to make the correct use of these. Labels are words created manually by the user and serve to help differentiate a particular group of contacts so that we can ...
    • How do I create a segment in Fideltour?

      Where do we start? Configuring the segment Once we are clear about the kind of audience we are going to address, we will go to the menu on the left and in the CRM module, we will click on Segments - Population segment We will proceed to create a new ...
    • How do I segment my clients in Fideltour?

      Where do we start? Definition of interests The first step to be taken in order to define the interests we wish to add is, once logged in to the intranet, in the module CRM we will click Configuration - Interests. Creation of interests Once inside the ...