Fideltour | Artículos

Artículos
General
Artículos de soporte para la configuración de tu cuenta en Fideltour: datos de usuario, gestión de localizaciones, configuración de la cuenta...
Fideltour CRM
Artículos de soporte del módulo Fideltour CRM: carga y gestión de contactos, segmentos psicodemográficos y intereses...
Fideltour Campaigns
Artículos de soporte del módulo Fideltour Campaigns: creación de campañas, diseño de plantillas, cálculo de alcance y filtros...
Fideltour Reviews
Artículos de soporte del módulo Fideltour Reviews: preparación de campañas de tipo encuesta, revisión de valoraciones, gestión de alertas...
Fideltour Rewards
Artículos de soporte del módulo Fideltour Rewards: configuración del club de fidelización, parámetros de la gestión de puntos, comunicaciones del programa...
Fideltour Landings
Articulos de soporte sobre el módulo Fideltour Landings.
Espacio para Desarrolladores
Artículos de soporte para desarrolladores: manual de API pública, integraciones, seguimiento de conversión de campañas...

Recent Articles
How is the Rewards module configured?
How is the Rewards module configured? Where do we start? Basic configuration of the Loyalty Club Once logged into the Fideltour account, we will go to the icon on the left side and click on "Rewards". Then we will select the "Settings" subsection. ...
How do I create and activate communications in the Rewards module?
Where do we start? Configuration of communications 1. Step Once we have accessed the platform, we will go to the Rewards module and click on "Communications". In this section, within the list we will activate the Rewards Club messages that we want ...
How to create my Rewards products?
Where do we start? Product creation Once logged into the Fideltour account, we will go to the Rewards module and click on "Products". When we have accessed the products section, we will click on the "+ Product" button. We will see that a window ...
Where can I see the history of all the points redeemed?
Where can I see the history of all the points redeemed? Where do we start? History of redempted points Once you are logged in to the Fideltour account, we go to the Rewards module and we will click on "Historical". In the history section, we will be ...
How to add the benefits of each Club level?
Where do we start? Advantages creation In the Rewards module we go to the "Advantages" tab then we will click on the "+ Advantage". We will see that a window opens where we are asked to fill in the fields of our advantage. These advantages refer to ...

Popular Articles
How to prevent your emails from falling into SPAM
Spam emails are a problem for all users, but for hoteliers they can be especially harmful. When a hotel email falls into the spam tray, the recipient is less likely to see it and is therefore less likely to be interested in hotel offers or ...
Domain and SSL Configuration Manual
Step 1: DNS Records Update Access your domain provider (e.g., GoDaddy, Namecheap, etc.). Locate the DNS management option. It is usually found in the settings section of the domain you wish to link. Add the DNS record: CNAME record: web.fideltour.com ...
Introduction
Getting started Introduction: In this article, we show how to consult and use the HotelDataHub/Fideltour API through the Swagger platform. There, we find the different endpoints (URLs) and the information that must be provided for each one to use the ...
Contact management
Contacts Introduction: In this article we talk about API requests related to Contacts. Create contact Update contact List and filter contacts The endpoint we use is:https://app.hoteldatahub.io/api/v1/contacts/and the Swagger section ...
Motion management
Movements Table of Contents Introduction Use cases Available methods Table of parameters Examples Petition (POST) Answer (POST) Petition (GET) Answer (GET) Petition (PATCH) Answer (PATCH) Introduction: In this article we talk about API requests ...

Fideltour | Artículos

Artículos

General

Fideltour CRM

Fideltour Campaigns

Fideltour Reviews

Fideltour Rewards

Fideltour Landings

Espacio para Desarrolladores

Recent Articles

How is the Rewards module configured?

How do I create and activate communications in the Rewards module?

How to create my Rewards products?

Where can I see the history of all the points redeemed?

How to add the benefits of each Club level?

Popular Articles

How to prevent your emails from falling into SPAM

Domain and SSL Configuration Manual

Introduction

Contact management

Motion management